Airport Customer Service Manager Job at American Airlines, Philadelphia, PA

  • American Airlines
  • Philadelphia, PA

Job Description

American Airlines seeks a Customer Service Manager to lead airport customer experience administration. This role oversees front-line teams, service processes, and performance metrics to ensure safe, efficient, and hospitable travel. Responsibilities include managing staffing, training, and scheduling; monitoring check-in, boarding, and customer support workflows; resolving escalated issues; and driving continuous improvement in service quality. The manager partners with airport, operations, and safety teams to uphold regulatory compliance while fostering a culture of teamwork, inclusion, and service excellence in a fast-paced hub environment.

Job Tags

Similar Jobs

BIM ENGINEERING U.S. LLC

BIM Manager Job at BIM ENGINEERING U.S. LLC

 ...Job DescriptionJob DescriptionAs BIM Manager, the incumbent will oversee projects in the state of California job sites for our clients. Member of Project team as BIM Engineer, reporting to the head of the business.You will be responsible for preparing and assisting... 

National Emergency Management and Response

PRN Paramedic Job at National Emergency Management and Response

 ...does so much good for others around the world! Education Req: High School Diploma or equivalent required. Registered Current Paramedic license in state of residence required. Current Paramedic license in the state of Texas, Louisiana, Florida, and/or North Carolina... 

Christian Leadership Alliance

Director of Campus Ministry Job at Christian Leadership Alliance

 ...Religious Studies.Prior experience working with youth in high school.Has or working toward a Religion Certification.Be a practicing Catholic with an active sacramental and faith-life and in good standing with the Church. Must have completed Protecting God's Children... 

DaVita

Patient Care Technician Job at DaVita

 ...Posting Date 07/13/2026 404 North Wiget Lane, Walnut Creek, California, 94598, United States of America DaVita is Hiring! We are looking for a Patient Care Technician (PCT) to join our amazing team. If you are looking to give life in an outpatient dialysis... 

Hualapai

Archivist Job at Hualapai

 ...Department of Cultural Resources in overseeing historical and modern archives for the Department. This position will collect, organize,...  ...conversion, and public outreach like exhibitions and research assistance. The Archivist will provide support and resources to...